Refund Policy – Digital Downloads

Thank you for shopping at DogToonGifts.com!

All of our digital download products are non-refundable.

Due to the instant access nature of digital files, we do not offer refunds, returns, or exchanges once a purchase has been completed.

Why no refunds?

Digital downloads are delivered immediately after payment, which means the product cannot be “returned.” As a result, all sales of digital products are final.

What if I have an issue with my file?

If you experience any problems with your download—such as:

Difficulty opening the file

Missing or incorrect file format

Download link issues

Please contact us at info@dogtoongifts.com, and we’ll be happy to help resolve the issue.

We’re committed to making sure you love your DogToon artwork! 🐶✨