FAQs

What are DogToonGifts digital downloads?

Our digital downloads are high-quality printable art files featuring hand-drawn dog illustrations by our in-house artist. These are instant downloads, which means you can print them at home or with a professional service—no waiting, no shipping!

What file formats will I receive?

Each digital art file comes in:

  • JPG format – great for photo prints and online use

  • PDF format (Coloring Book Only) – ideal for home printing, especially on standard paper sizes

What sizes are included?

We provide 3 commonly used sizes to fit a variety of frames and print needs:

  • 8x10 inches (standard frame size)

  • A4 (great for home/office printers)

  • 16x20 inches (for large wall art impact)

How do I download my files?

After your purchase:

  1. You’ll see a download link on the confirmation page

  2. You’ll also receive an email with your download link

  3. Click to download and save the files to your device

Can I print the artwork at home?

Absolutely! Our files are optimized for home printers. Just choose the PDF or JPG that matches your paper size and print using standard or photo-quality paper.

Can I use a professional printer?

Yes! You can take the files to any print shop or upload them to online printing services. Our files are high-resolution and print-ready.

Can I use the image on products or for resale?

❌ No. These downloads are for personal use only.
You may not resell, redistribute, or use the artwork on commercial products.

Can I get a custom dog portrait as a digital download?

🎨 Yes! We offer custom cartoon pet portraits as digital downloads.
Please visit our Custom Portraits section or contact us for more details.

I’m having trouble downloading or opening the file. What should I do?

No worries! Just reach out to us at hello@dogtoongifts.com and we’ll help you get your files ASAP.

Do you offer refunds on digital downloads?

Due to the nature of digital products, all sales are final. However, if you experience any issue, we’re happy to assist and ensure you’re satisfied.

Let us know if you’d like a print version of your favorite DogToon — we also offer mugs, pillows, tote bags, wall art, and more featuring the same hand-drawn designs! 🐾